Terms of Service
Please read these terms carefully before using our services.
Effective Date: January 5, 2026 | Last Updated: June 2, 2026
1. General Provisions
1.1. These Terms of Service govern the access to and use of the telecommunications, IP telephony, voice, messaging, routing, interconnection, account management, technical and ancillary services provided by TELCOMET LTD, a company incorporated in England and Wales with company number 16863562, having its registered office at 86-90 Paul Street London EC2A 4NE.
1.2. These Terms are intended to apply primarily to business customers, telecommunications operators, carriers, aggregators, resellers, service providers and other professional counterparties. The Company does not provide consumer telecommunications services directly to individual end-users unless expressly agreed in a separate written agreement.
1.3. The Services are provided on a B2B, wholesale, carrier-to-carrier, aggregator or reseller basis. The Customer is solely responsible for its own end-users, traffic sources, downstream partners, commercial use cases, marketing consents, regulatory permissions, numbering use, sender identification and compliance with applicable laws in every jurisdiction where the Customer originates, routes, terminates or otherwise uses traffic.
1.4. The Company is incorporated in the United Kingdom. However, unless expressly agreed in writing, the Services are not offered, marketed, supplied or made available for use within the United Kingdom, and the Customer must not use the Services for UK-regulated telecommunications activity, UK end-user services, UK emergency access, UK numbering, UK SMS campaigns or UK consumer-facing services without the Company's prior written approval.
1.5. The Customer acknowledges that electronic communications, IP telephony, SMS, A2P messaging, CLI usage, numbering, emergency calling, lawful interception, data retention, fraud prevention and marketing communications may be regulated differently across jurisdictions. The Customer must independently verify and maintain all licences, authorisations, registrations, permissions and consents required for its own activity.
1.6. By creating an account, using the Services, submitting traffic, accessing the portal or API, making payment, testing routes or otherwise interacting with the Company's platform, the Customer confirms that it has read, understood and accepted these Terms.
2. Definitions
2.1. "Company" means TELCOMET LTD.
2.2. "Customer" means any business customer, operator, carrier, reseller, aggregator, service provider or other professional party using the Services.
2.3. "End-User" means any person or entity that ultimately receives, initiates, benefits from or is affected by communications transmitted through the Customer's use of the Services.
2.4. "Services" means IP telephony, VoIP, SIP trunking, voice routing, SMS routing, messaging, interconnection, traffic termination/origination, numbering-related support, technical platform access, API access, account management, billing and related services.
2.5. "Traffic" means any voice calls, SMS, messages, signalling, metadata, call attempts, routing requests, API requests or other communications submitted to, through or from the Company's systems.
2.6. "Fraud Traffic" means any traffic that is unlawful, abusive, artificial, suspicious, manipulated, misleading, non-compliant, generated without proper authority or inconsistent with normal legitimate telecommunications use.
2.7. "Provider" means any upstream carrier, telecom operator, network provider, cloud provider, hosting provider, payment provider, compliance provider or technical supplier used by the Company.
3. Scope of Services
3.1. The Company may provide access to one or more of the following services:
- IP telephony and VoIP routing;
- SIP-based voice services;
- international voice termination and/or origination, where available;
- SMS and A2P messaging routing, where enabled;
- carrier-to-carrier interconnection;
- customer portal, dashboard, billing account and API access;
- call detail records, traffic statistics and technical logs;
- fraud monitoring, traffic filtering and abuse response tools;
- support and operational assistance.
3.2. The exact scope, pricing, routes, destinations, quality parameters, billing model, technical limitations and available features may be specified in the customer portal, commercial offer, order form, invoice, route list, API documentation, email correspondence or separate written agreement.
3.3. The Company does not guarantee that any specific route, destination, CLI, sender ID, numbering resource, SMS route, tariff, throughput, quality level or provider will remain available at all times.
3.4. The Company may modify, suspend, replace, restrict or discontinue any route, provider, feature, tariff, technical interface or service component where required for legal, regulatory, security, commercial, anti-fraud, provider-related or operational reasons.
4. Customer Classification
4.1. For regulatory, operational and compliance purposes, Customers may be classified by the Company as one of the following categories:
Wholesale Customer — a licensed or authorised telecommunications operator, carrier, interconnection partner, aggregator, reseller, platform provider or similar business entity that incorporates the Services into its own telecommunications, routing or communications infrastructure and provides services onward to third parties or End-Users;
Enterprise Customer — a business customer using the Services solely for its own internal business communications, operational communications or corporate use, and not for onward resale, public telecommunications services or provision of electronic communications services to third parties.
4.2. The Company may request additional information, licences, authorisations, network details, use case descriptions, traffic information or regulatory documentation in order to determine or verify the Customer's classification.
4.3. The Customer represents and warrants that the classification provided to the Company is accurate and complete and must promptly notify the Company of any change to its business model, traffic profile or regulatory status.
4.4. Wholesale Customers remain solely responsible for:
- their own regulatory compliance;
- compliance of their downstream customers and End-Users;
- telecommunications licensing and authorisations;
- consumer protection obligations;
- emergency calling obligations;
- numbering compliance;
- lawful interception requirements;
- marketing and messaging compliance;
- compliance with all applicable telecom, privacy and electronic communications laws in jurisdictions where they operate.
4.5. Enterprise Customers must not:
- resell the Services;
- provide public electronic communications services to third parties;
- act as a carrier, aggregator or telecom intermediary;
- route third-party traffic;
- provide hosted voice, messaging or telecom services to external users,
unless expressly approved by the Company in writing.
4.6. If the Customer's actual use of the Services differs from its declared classification, or if the Company reasonably determines that the Customer's activity may trigger additional regulatory obligations, licensing requirements or General Conditions obligations for the Company in any jurisdiction, including the United Kingdom, the Company may:
- reclassify the Customer;
- require additional compliance documentation;
- impose additional contractual or operational requirements;
- restrict or suspend affected Services; or
- terminate the relationship immediately upon notice.
4.7. Nothing in these Terms shall be interpreted as the Company assuming responsibility for the Customer's own telecommunications regulatory obligations, licensing status or compliance duties arising from the Customer's specific business model or use of the Services.
5. No Direct Consumer Relationship
5.1. The Customer acts as an independent business counterparty and not as a consumer.
5.2. The Company does not assume contractual, regulatory, consumer protection, marketing, consent, refund, support or complaint-handling obligations towards the Customer's End-Users.
5.3. The Customer is solely responsible for:
- onboarding and verifying its End-Users;
- obtaining all required consents;
- providing all mandatory notices;
- maintaining lawful customer terms and privacy policies;
- handling End-User complaints;
- ensuring lawful use of numbers, sender IDs and CLI;
- ensuring that marketing or bulk messaging is lawful;
- preventing fraud, scams, spam, phishing, impersonation and nuisance communications.
5.4. The Customer must ensure that its End-Users and downstream partners comply with obligations equivalent to these Terms.
6. Geographic Restrictions
6.1. The Services may be unavailable or restricted in certain jurisdictions due to legal, sanctions, regulatory, provider, commercial or risk-related reasons.
6.2. Unless expressly approved in writing by the Company, the Customer must not use the Services in, from, to or for the benefit of:
- sanctioned countries or territories;
- jurisdictions subject to telecommunications restrictions;
- jurisdictions where the Customer lacks required licences or authorisations;
- territories where the Company or its Providers do not permit traffic;
- the United Kingdom, where the use case would trigger UK-regulated telecommunications obligations not expressly accepted by the Company.
6.3. The Company may block, reject, reroute, suspend or terminate traffic related to restricted territories without liability.
7. Customer Account
7.1. The Customer may be required to create an account in the Company's platform or billing system.
7.2. The Customer must provide accurate, complete and up-to-date business, billing, tax, compliance and contact information.
7.3. The Company may request KYC/KYB documents, including:
- certificate of incorporation;
- register extract;
- constitutional documents;
- proof of registered address;
- ownership and control structure;
- director and UBO identification;
- proof of telecom authorisation or licence, where applicable;
- description of business model and traffic use case;
- list of downstream partners, providers or resellers;
- source of traffic, destinations and expected volumes.
7.4. The Company may refuse onboarding, suspend access or terminate the account if the Customer fails to provide requested information or if the Company cannot reasonably verify the Customer's identity, authority, business model, traffic source or compliance position.
7.5. The Customer is responsible for maintaining the confidentiality and security of all credentials, API keys, SIP credentials, passwords, IP whitelists, tokens and access devices.
7.6. All activity performed through the Customer's account, credentials, IP addresses, API keys, SIP trunks or technical interfaces is deemed to be authorised by the Customer.
8. Fraud Prevention and Traffic Control
8.1. The Customer must not submit Fraud Traffic or allow any End-User, reseller, affiliate, partner or third party to submit Fraud Traffic.
8.2. The Company may use manual, automated, statistical, AI-assisted, rule-based and provider-based systems to detect suspicious or abusive traffic.
8.3. Fraud and Abuse Indicators
Fraudulent, abusive, prohibited, or suspicious activity may include, without limitation:
- abnormal traffic spikes;
- short-duration call patterns;
- high answer-seizure ratio anomalies;
- repeated failed attempts;
- CLI spoofing, invalid CLI, or misleading caller identification;
- SIM box, bypass, or unauthorized gateway activity;
- wangiri or callback fraud patterns;
- artificially inflated, generated, incentivized, or manipulated traffic;
- SMS pumping, SMS flooding, spam, unsolicited communications, robocalling, or unauthorized bulk messaging activity;
- phishing, scam, fraudulent, deceptive, or misleading content or communications;
- impersonation of brands, banks, financial institutions, public authorities, emergency services, platforms, or third parties;
- traffic to high-risk, restricted, sanctioned, or unusually routed destinations;
- unusual, concealed, evasive, or unauthorized routing behaviour;
- complaints, reports, or notices from Providers, regulators, recipients, carriers, partners, financial institutions, or third parties;
- breach of the Acceptable Use Policy, provider requirements, industry rules, sanctions restrictions, or applicable law.
8.4. The Company may immediately take any of the following actions without prior notice:
- block specific destinations;
- block sender IDs, CLI or number ranges;
- suspend routes;
- limit traffic volume or throughput;
- apply spend limits;
- disable API/SIP access;
- suspend the account;
- hold funds;
- reject or quarantine traffic;
- require additional verification;
- terminate the Services.
8.5. The Company is not liable for losses, lost revenue, non-delivery, blocked traffic, reputational harm, contractual penalties or other consequences arising from anti-fraud, compliance, security or provider-required actions.
8.6. The Customer must promptly cooperate with any investigation and provide requested records, consent evidence, End-User information, traffic source information, campaign details, message templates, CLI authorisations, numbering rights and downstream partner details.
8.7. If Fraud Traffic is confirmed or reasonably suspected, the Company may withhold account balances to cover chargebacks, provider penalties, regulatory claims, investigation costs, third-party claims, damages, unpaid invoices and administrative costs.
9. Acceptable Use Policy
9.1. The Customer must use the Services only for lawful, authorised and legitimate business communications.
9.2. The Customer must not use the Services for:
- fraud, scams, phishing or social engineering;
- impersonation;
- unlawful marketing;
- spam, unsolicited bulk messaging or nuisance communications;
- harassment, threats or abusive communications;
- illegal gambling, adult exploitation, terrorism, hate activity or unlawful financial promotions;
- malware, credential theft or deceptive links;
- traffic pumping, artificial inflation or revenue share abuse;
- CLI spoofing, sender ID spoofing or false origin identification;
- bypass, SIM box, grey routing or unauthorised gateway activity;
- emergency service misuse;
- traffic that violates provider policies or industry standards.
9.3. The Customer must maintain evidence of lawful basis, opt-in, opt-out, campaign approval and recipient consent for all marketing or bulk messaging traffic.
9.4. Marketing SMS, promotional messages and A2P campaigns are permitted only where:
- the recipient has provided valid consent or another lawful basis applies;
- the sender identity is accurate and not misleading;
- the message clearly identifies the sender;
- an effective opt-out mechanism is included where required;
- opt-out requests are actioned promptly;
- the message content complies with applicable advertising, consumer, telecom, anti-spam and data protection laws;
- the Client independently verifies and ensures compliance not only with the laws and regulations of the United Kingdom, but also with all applicable local, destination-country and recipient-country laws, regulations, industry standards, provider requirements and telecom rules applicable to the relevant campaigns, messages, recipients or jurisdictions.
9.5. The Company may require pre-approval of campaigns, sender IDs, message templates, routes, destinations or traffic types.
9.6. The Customer must not send traffic that may damage the reputation, operations, licences, commercial relationships, routes, numbering resources, sender IDs, IP addresses or infrastructure of the Company or its Providers.
10. CLI, Sender ID and Numbering
10.1. The Customer must use only valid, authorised, accurate and lawfully assigned CLI, sender IDs, numbers and identifiers.
10.2. The Customer must not manipulate, spoof, falsify, obscure or misuse CLI, sender ID, originator information, routing information or signalling data.
10.3. The Customer must provide proof of its right to use any number, CLI or sender ID upon request.
10.4. The Company may block, replace, modify, restrict or reject CLI, sender IDs or numbering where required by law, provider policy, industry rules, anti-fraud systems or regulatory expectations.
10.5. The Company does not guarantee that CLI or sender ID will be transmitted, displayed or preserved by downstream networks.
11. Emergency Services
11.1. Unless expressly agreed in a separate written agreement, the Services are not designed, offered or intended to provide access to emergency services, including 999, 112, 911 or equivalent emergency numbers.
11.2. The Customer must not market, represent or provide the Services to End-Users as a replacement for traditional emergency-capable telephone services unless the Customer has ensured full compliance with applicable emergency calling, caller location and public safety obligations.
11.3. The Customer is solely responsible for informing its End-Users of any limitations regarding emergency calls.
11.4. The Company shall not be liable for any inability to access emergency services, inaccurate caller location information or any harm arising from emergency call limitations, except to the extent liability cannot be excluded by law.
12. Service Availability and SLA
12.1. The Services are provided on an "as is" and "as available" basis.
12.2. Unless a separate written SLA is signed, the Company does not guarantee:
- uninterrupted service;
- specific uptime;
- specific call quality;
- delivery of SMS or messages;
- route availability;
- latency, jitter, packet loss or answer rates;
- specific pricing continuity;
- compatibility with Customer systems;
- uninterrupted access to Providers.
12.3. The Customer acknowledges that telecommunications services depend on third-party networks, carriers, internet connectivity, data centres, cloud infrastructure, local operators, regulators and other external factors outside the Company's control.
12.4. The Company may perform maintenance, upgrades, security changes, route changes or emergency interventions without liability.
12.5. Any SLA, service credits, uptime commitments or quality guarantees are valid only if expressly agreed in writing.
13. Fees, Billing and Payments
13.1. The Customer must pay all fees, charges, tariffs, recurring fees, setup fees, usage fees, routing charges, provider charges, regulatory charges, taxes and other amounts applicable to the Services.
13.2. Fees may be prepaid, postpaid or credit-based, as agreed by the Company.
13.3. The Company may change tariffs, routes, billing increments, minimum charges, currency rules, payment terms or deposit requirements upon notice or, where required by providers or market conditions, with immediate effect.
13.4. Billing is based on the Company's records, CDRs, logs and provider data, unless manifest error is proven.
13.5. The Customer must raise any billing dispute in writing within thirty (30) days from the invoice date, providing reasonable details and supporting evidence. Any undisputed part of the invoice must be paid when due. If no billing dispute is raised within this period, the invoice shall be deemed accepted and payable in full, except in case of manifest error, fraud or where applicable law provides otherwise.
13.6. The Company may suspend Services for non-payment, negative balance, exceeded credit limit, suspected fraud, disputed traffic, chargeback risk or failure to maintain required deposits.
14. Refunds and Balance Holds
14.1. Prepaid balances are not deposits, bank accounts or stored value products.
14.2. Refunds are discretionary unless required by law or expressly agreed in writing.
14.3. The Company may refuse or delay refunds where:
- the Customer breached these Terms;
- fraud or abuse is suspected;
- traffic investigation is ongoing;
- provider disputes or chargebacks are pending;
- regulatory complaints are pending;
- KYC/KYB is incomplete;
- unpaid invoices, penalties or costs exist.
14.4. The Company may hold funds for up to one hundred eighty (180) days where reasonably required to mitigate fraud risk, chargebacks, provider claims, regulatory exposure, third-party claims or ongoing investigations. The Company may extend this period where reasonably necessary in connection with unresolved claims, disputes, regulatory inquiries or legal obligations, provided that such extension shall be proportionate to the underlying risk and duration of the relevant matter.
14.5. Refunds, where approved, may be reduced by bank fees, payment processor fees, chargeback fees, currency conversion costs, taxes, provider charges and administrative costs.
15. Data Protection and Privacy
15.1. The Company may process personal data and technical data as necessary to provide, operate, secure, bill and improve the Services.
15.2. Further details regarding data processing, including categories of data, purposes, legal bases, retention periods, international transfers and data subject rights, are set out in the Company's Privacy Policy available at: Privacy Policy.
15.3. The Customer acknowledges that, due to the nature of telecommunications services, certain technical data, traffic data and metadata may be processed and transmitted across multiple jurisdictions and third-party networks.
15.4. The Customer is responsible for ensuring a valid legal basis for any data shared with the Company, including obtaining all required notices and consents from End-Users.
15.5. The Company does not intentionally process communication content, except where technically necessary, required for support, or mandated by applicable law.
15.6. Data may be retained as reasonably necessary for service provision, legal compliance, fraud prevention and dispute resolution.
15.7. Data-related requests may be submitted via: support@telcomet.net in accordance with the Privacy Policy.
16. Cookies, Analytics and Marketing Technologies
16.1. The Company may use cookies, pixels, tags, SDKs, analytics tools and similar technologies on its website, portal and services.
16.2. Such technologies may be used for:
- authentication;
- security;
- fraud prevention;
- session management;
- analytics;
- performance monitoring;
- product improvement;
- marketing attribution, where applicable.
16.3. Tools may include Google Analytics, Google Tag Manager, Meta Pixel, Cloudflare, payment analytics, server logs and similar technologies, subject to the Company's actual implementation.
16.4. Data processed may include cookie ID, IP address, device data, browser data, referral source, behaviour data, page views, login events and technical identifiers.
16.5. Where required by law, non-essential cookies will be used only with appropriate consent.
17. Security
17.1. The Company implements commercially reasonable technical and organisational measures designed to protect the Services.
17.2. The Customer must maintain adequate security controls, including:
- strong passwords;
- secure credential storage;
- IP restrictions where available;
- access control;
- prompt revocation of unused credentials;
- monitoring of account usage;
- immediate reporting of suspicious activity.
17.3. The Customer is responsible for all charges arising from compromised credentials, hacked PBX systems, exposed SIP accounts, leaked API keys or unauthorised access attributable to the Customer's systems.
17.4. The Company may suspend access if it suspects compromise, unauthorised access or security risk.
18. Regulatory Compliance and Licences
18.1. The Company does not represent that the Services are licensed, authorised or suitable for every jurisdiction, use case, traffic type or regulatory category.
18.2. The Company's position is that it provides B2B technical, wholesale, routing and interconnection services and does not, unless expressly agreed, provide public consumer telecommunications services directly to End-Users.
18.3. The Customer is solely responsible for determining whether its activity requires any telecommunications licence, general authorisation, registration, numbering permission, messaging registration, data protection registration, marketing consent framework or other regulatory approval.
18.4. The Customer must not use the Services in a manner that would cause the Company to require a licence, authorisation or regulatory approval in any jurisdiction unless the Company has expressly agreed to such use in writing.
18.5. If any authority, Provider or regulator determines that a licence, registration or approval is required for a particular use case, route, country, number, sender ID or traffic type, the Company may suspend or terminate the affected Services immediately.
18.6. The Customer must indemnify the Company for any losses, penalties, claims, regulatory action, provider charges or damages arising from the Customer's failure to obtain or maintain required authorisations.
19. Provider Dependencies
19.1. The Company may use third-party Providers to deliver the Services.
19.2. The Customer acknowledges that Providers may impose their own rules, restrictions, compliance checks, pricing, quality limitations, traffic controls, blocking measures and suspension rights.
19.3. The Company is not liable for Provider actions, outages, route changes, price changes, blocking, filtering, investigations, penalties, data requests or service limitations.
19.4. The Customer must comply with all reasonable Provider requirements communicated by the Company.
20. Support
20.1. Support may be provided via email, ticketing system, portal, messenger or other channels specified by the Company.
20.2. Unless otherwise agreed in writing, support is provided during business hours on a commercially reasonable basis.
20.3. The Company does not guarantee resolution times unless a separate SLA applies.
21. Suspension and Termination
21.1. The Company may suspend or terminate the Services immediately if:
- the Customer breaches these Terms;
- payment is overdue;
- Fraud Traffic is suspected;
- Provider complaint is received;
- regulatory complaint is received;
- traffic creates security, legal, reputational or operational risk;
- KYC/KYB is incomplete or unsatisfactory;
- the Customer uses restricted destinations;
- the Customer misuses CLI, sender ID or numbering;
- the Company is required to do so by law, regulator, court, Provider or competent authority.
21.2. Suspension or termination does not release the Customer from payment obligations.
21.3. The Company may delete, deactivate or restrict inactive accounts.
21.4. The Customer may terminate the Services by written notice, subject to payment of all outstanding amounts and resolution of pending investigations.
22. Limitation of Liability
22.1. To the maximum extent permitted by law, the Company shall not be liable for:
- loss of profits;
- loss of revenue;
- loss of business;
- loss of goodwill;
- loss of data;
- loss of contracts;
- reputational damage;
- regulatory penalties imposed on the Customer;
- End-User claims;
- provider blocking or penalties;
- fraud, scams or unauthorised use;
- indirect, consequential, special or punitive damages.
22.2. To the maximum extent permitted by applicable law, the Company's total aggregate liability arising out of or in connection with the Services, these Terms, or the Customer's use of the Platform shall in no event exceed the amount of unused prepaid balance actually remaining on the Customer's account at the time the relevant claim arose. The Customer acknowledges and agrees that the Services are provided strictly on a prepaid basis, no credit is extended, and no refunds, reimbursements or compensation shall be provided for used, consumed, expired, suspended, blocked, terminated, allocated or otherwise depleted balances, traffic, Services or transactions.
22.3. Nothing in these Terms excludes or limits liability which cannot be excluded or limited under applicable law, including liability for fraud or fraudulent misrepresentation, to the extent such exclusion is prohibited by law.
23. Indemnity
23.1. The Customer shall indemnify and hold harmless the Company, its directors, officers, employees, contractors, affiliates and Providers from and against any claims, losses, penalties, liabilities, damages, costs and expenses arising from:
- Customer traffic;
- End-User claims;
- unlawful marketing;
- lack of consent;
- fraud or abuse;
- CLI or sender ID misuse;
- breach of telecom laws;
- breach of data protection laws;
- breach of sanctions or export controls;
- downstream partner activity;
- breach of these Terms.
24. Warranties Disclaimer
24.1. The Services are provided without warranties of any kind, whether express, implied, statutory or otherwise.
24.2. The Company does not warrant that the Services will be uninterrupted, error-free, secure, compliant with the Customer's local laws, suitable for a specific purpose or free from third-party interference.
24.3. The Customer uses the Services at its own risk.
25. Confidentiality
25.1. Each party must keep confidential all non-public commercial, technical, financial, security, traffic, pricing, routing, provider and business information received from the other party.
25.2. Confidential information may be disclosed only to employees, contractors, advisers, Providers or authorities where necessary and subject to appropriate confidentiality obligations.
25.3. The Company may disclose Customer information where required by law, court order, regulator, competent authority, Provider investigation, fraud prevention process or compliance obligation.
26. Notices
26.1. Notices may be sent by email, portal notification, ticketing system or other communication channel used between the parties.
26.2. The Customer must maintain up-to-date contact details.
26.3. Notices sent to the Customer's registered email or account contact are deemed received when sent, unless delivery failure is received.
27. Changes to Terms
27.1. The Company may update these Terms from time to time.
27.2. Updated Terms may be published on the website, portal or sent by email.
27.3. Continued use of the Services after publication or notice constitutes acceptance of the updated Terms.
27.4. The Company may apply immediate changes where required by law, Provider rules, fraud prevention, security or regulatory reasons.
28. Force Majeure
28.1. The Company is not liable for delay or failure caused by events beyond its reasonable control, including network failures, provider outages, cyberattacks, DDoS attacks, regulatory action, war, sanctions, power failure, internet disruption, natural disasters, strikes, failures of third-party infrastructure or government restrictions.
29. Governing Law and Jurisdiction
29.1. These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by the laws of England and Wales.
29.2. The courts of England and Wales shall have exclusive jurisdiction, unless the Company elects to bring proceedings in another jurisdiction where the Customer is incorporated, operates, holds assets or where harmful traffic occurred.
30. Minimum Customer Declarations
By using the Services, the Customer confirms that:
- it acts in a professional/business capacity;
- it is not a consumer;
- it has all required licences and permissions;
- it will not use the Services for unlawful traffic;
- it will not target the UK without written approval;
- it will maintain consent records for SMS/marketing traffic;
- it will not submit fraud, spam, scam or spoofed traffic;
- it accepts that the Company may immediately suspend suspicious traffic;
- it is responsible for its End-Users and downstream partners;
- it accepts the limitation of liability in these Terms.
31. Contact Details
Legal name: TELCOMET LTD
Company number: 16863562
Registered office: 86-90 Paul Street London EC2A 4NE
For all enquiries, please contact: support@telcomet.net